Wisconsin Department of Transportation

Alert: The following services will be unavailable on Saturday, January 5, 2013 from 12 a.m. (midnight) to 6 a.m. CST due to system maintenance.

Dealer and agent section contact information


The Agent Partnership Unit is directly responsible for the daily support of the Automated Processing Partnership System (APPS), the Electronic Lien Title program (ELT), the DMV Internet based e-MV System and the Mandatory Display (MD) Program via phone, vendor and agent training (one-on-one, seminars and phone), the "Plain Dealing" newsletter, processing system testing, and completing, correcting and/or auditing agent applications.

If you have any questions, please call: (608) 266-3566


The Customer Service Unit (CSU) is directly responsible for creating and implementing requests for business and dealer licensing (retail, salvage, wholesaler, etc.) and consumer complaints. The CSU also handles inquires and requests related to consumer complaints, bonds, bond claims, motor vehicle sales licensing and Wisconsinís Lemon Law.


Field investigation offices

If you have any questions, please call: (608) 266-1425

WisDOT's Dealer and Agent Section
P.O. Box 7909, Room 201
Customer Service (608) 266-1425
FAX Madison Customer Service: (608) 267-0323
FAX Field Investigation Unit: (608) 266-9996
FAX I/M Unit (414) 227-3382

Questions about the content of this page:
Division of Motor Vehicles, Dealer Section, dealers.dmv@dot.wi.gov
Last modified: August 29, 2014

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