Wisconsin Department of Transportation

Alert: The following services will be unavailable on Saturday, January 5, 2013 from 12 a.m. (midnight) to 6 a.m. CST due to system maintenance.

Contacts - eMV-11

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Processing hours

DMV technical staff is available to help with any on-line system problems Monday through Friday 8 a.m. to 5 p.m., however processing can take place outside of this timeframe. Some planned outages may occasionally occur. These outages will be communicated with sufficient lead-time to allow for any necessary contingency plans.

Web Access Management System (WAMS)

For logon ID and password questions contact the WAMS Internet site

Agent Partnership Unit (APU)

For questions related to the completion of electronic title/registration applications, contact DMV’s Agent Partnership Unit at (608) 266-3566 between the hours of 7 a.m. and 4:30 p.m., Monday through Friday or email your question. We encourage first time users to call APU when processing their first application.

Customer Service Unit (CSU)

For questions regarding the sign-on process, user ID, user roles, or password questions, call DMV’s Customer Service Unit at (608) 266-1425 and select prompt #1. Phones are answered between the hours of 7 a.m. and 4:30 p.m. Monday through Friday. You can also email your questions.


For more information about the benefits of e-MV11, contact:

DMV's Agent Partnership Unit (APU)
Phone: (608) 266-3566
Email: dotdealersemv11@dot.state.wi.us

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Questions about the content of this page:
Division of Motor Vehicles, Dealer Section, dealers.dmv@dot.wi.gov

Last modified: March 18, 2015

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