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Processing hours

DMV technical staff is available to help with any on-line system problems Monday through Friday 8 a.m. to 5 p.m., however processing can take place outside of this timeframe. Some planned outages may occasionally occur. These outages will be communicated with sufficient lead-time to allow for any necessary contingency plans. DMV technical support staff can be reached at (800) 362-3050.

Web Access Management System (WAMS)

For logon ID and password questions contact the WAMS Internet site. 

Agent Partnership Unit (APU)

For questions related to the completion of electronic title/registration applications, contact DMV’s Agent Partnership Unit at (608) 266-3566 between the hours of 7:30 a.m. and 4:30 p.m., Monday through Friday or e-mail your question. We encourage first time users to call APU when processing their first application.

Customer Service Unit (CSU)

For questions regarding the sign-on process, user ID, user roles, or password questions, call DMV’s Customer Service Unit at (608) 266-1425 and select prompt #1. Phones are answered between the hours of 8 a.m. and 4:30 p.m. Monday through Friday. You can also e-mail your questions.

Benefits

For more information about the benefits of e-MV11, contact:

DMV's Agent Partnership Unit (APU)
Phone: (608) 266-3566
E-mail: dotdealersemv11@dot.state.wi.us

Questions about the content of this page:
Division of Motor Vehicles, Dealer Section, dealers.dmv@dot.state.wi.us
Last modified: January 17, 2008