Alert: The following services will be unavailable on Saturday, January 5, 2013 from 12 a.m. (midnight) to 6 a.m. CST due to system maintenance.
Mailing completed work
The business day following processing, bundle your completed applications, including the receipts and ownership documents, and mail to DMV for imaging. Titles are required in order to process any transaction that results in the production of a title, except replacement title transactions and repossessions. Applications are required for any replacement title or repossession transactions.
Do not mail any paperwork for transactions that generate an “S” title number. Titles for these transactions must be held for 60 days, and then destroyed.
If you are doing a replacement title or repossession, print a copy of the inquiry record to be imaged and include the receipt signed by your customer.
If you are doing a release of lien with no title issued, nothing is imaged; no documents should be sent to DMV.
Prepare the paperwork for mailing:
- The e-MV receipt for the first replacement title or repossession transaction of the day should be placed on top of the inquiry print and application.
- If additional replacement title or repossession transactions are completed on the same day, continue to build your mailing bundle by placing the second receipt, inquiry print and application behind the first receipt, inquiry print and application.
- Transactions that have been completed and reset later that day require a reset slip. The system will automatically prompt you to print one, if necessary. When prompted, print a copy of the e-MV reset slip. Place the e-MV reset slip in your completed work where the e-MV receipt, inquiry print and application would have been placed.
Remove all staples and paperclips when mailing in the paperwork.
Never enclose notes or send uncompleted work with your completed work.
Mail the e-MV receipts, inquiry print and application, or reset form (if appropriate) using the yellow mailing label the next business day after the transaction is completed. Write the last title number from that day's title transactions on the mailing label (the new e-MV title number). Please do not put more than one day's processing in an envelope.
For assistance using the yellow mailing labels, contact DMV's Agent Partnership Unit (APU) at (608) 266-3566.
Questions about the content of this page:
Division of Motor Vehicles, Dealer Section, firstname.lastname@example.org
Last modified: August 10, 2010
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