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Financial institutions

These resources are designed to provide support for Wisconsin lenders and financial institutions that serve Wisconsin motor vehicle customers.

• What's new for Wisconsin lenders
• e-MV Agent - Electronic lien transactions for financial institutions
• Tips and tools for financial institutions

What's new for Wisconsin lenders

2009 Act 28: 2009-11 biennial budget brings change

Changes made in the 2009-11 budget bill affect Wisconsin lien holders and the process for recording and releasing liens with the Division of Motor Vehicles.

Changes to lien fees

Effective January 1, 2010, the lien fee will increase from $4 to $10 (s.342.14(2)). The bill also eliminates the $5 fee for transactions transmitted electronically by a financial institution (s.341.255(4)).

Wisconsin liens required to be processed electronically

Non-individual lien holders will be required to electronically process lien add and lien release transactions for Wisconsin customers by July 1, 2010. Some transactions may be exempted by departmental rule.

If a financial institution added 48 or fewer liens in 2008, it may be exempt from the electronic processing requirement. If the financial institution is exempt and chooses not to electronically process, there will be an additional fee per application.

If a financial institution is not exempt, it will be assessed a surcharge for each application submitted to DMV for processing that can be completed electronically. This surcharge cannot be passed on to the customer. The processing fee and surcharge amounts will be established by rule.

Newly established non-individual lenders are required to process electronically and will have 30 days to comply with the processing requirement.

There are advantages to learning an electronic system. Wisconsin DMV is pleased to offer three choices for electronic processing:

• CVR: Marla Frazier, (847) 420-9341
• triVIN: Kim Winskell, (800) 876-2312, ext. 4242
• e-MV Agent: WisDOT Customer Service Unit, (608) 266-1425 http://www.dot.wisconsin.gov/business/dealers/emvagent/index.htm
  • For more information on the benefits of electronic processing and the e-MV Agent and e-MV11 systems, call Christi Micks, (608) 264-7127
  • For questions related to the completion of electronic title/registration applications, call WisDOT's Agent Partnership Unit, (608) 266-3566
  • To sign up with e-MV Agent, call WisDOT's Customer Service Unit, (608) 266-1425

e-MV Agent

WisDOT's e-MV Agent program now allows financial institutions to electronically process lien transactions for their customers through a secure WisDOT website.

There are numerous benefits to filing electronically. There is no charge to participate, and the program allows financial institutions to comply with the Wisconsin budget bill that requires lenders to electronically process lien add and lien release transactions for their customers via the Internet.

Tips and tools for lenders

• e-MV Agent user manual
• Automated Processing Partnership System (APPS) manuals and instructions:
  • Computerized Vehicle Registration (CVR)
  • triVIN
• Lien look up program - requires WAMS log on and password
• Lender listserv

Join WisDOT's lender listserv!

Where to get help

If you are unable to subscribe or unsubscribe from the list or if you have questions about the list itself, please contact:

• E-mail: dmvbvsapps@dot.state.wi.us
• Call: (608) 266-3566
• FAX: (608) 266-9552

If you have questions:

• E-mail: dealers.dmv@dot.state.wi.us
• Call: (608) 266-3566
• FAX: (608) 266-9552
• Write to the address below:

Wisconsin Department of Transportation
Dealer and Agent Section
4802 Sheboygan Avenue, Room 201
P.O. Box 7909
Madison, WI 53707-7909

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Questions about the content of this page:
Division of Motor Vehicles, Dealer Section, dealers.dmv@dot.state.wi.us
Last modified: October 30, 2009