Wisconsin Department of Transportation

Alert: The following services will be unavailable on Saturday, January 5, 2013 from 12 a.m. (midnight) to 6 a.m. CST due to system maintenance.

eMV Public frequently asked questions (FAQs)


Why do I need to provide a phone number and/or email address?

To reach you if we need more information, documents and/or fees. This information is used only by Wisconsin Department of Transportation (WisDOT) staff.

Will the phone number or email address be stored at WisDOT?

No. Your phone number and email address are printed on your receipt.

Can I start the e-MV Public application and complete it later?

No. If you are unable to complete the e-MV Public application after you start, you will need to cancel and start over at a later time.

Can I use the e-MV Public application for multiple transfers and submit one payment for all of the applications?

The e-MV Public application is designed to process one application for transfer at a time. You may complete the application process for as many eligible vehicles and submit the group of applications together with one check/money order. It is not necessary to submit multiple payments (check/money order) for each application you complete.

Proper payment is due with the documents listed in the e-MV Public application to assure prompt completion of your application and delivery of your products—title, license plates (if applicable) and/or vehicle registration.

Who can I contact if I am having problems with the e-MV Public application system?

Contact the eMV Public Support Team at emvpublic@dot.wi.gov or at (608) 267-9418 between 8 a.m. and 4:15 p.m. Monday through Friday.

Is there a way I can track the progress of my application once I have sent the required documents and payment to WisDOT?

Yes, by using our free Where's my title? online application.

When can I expect to receive my products, (title, vehicle registration and/or license plates) after I mail my paper documents and payment.

After we process your application, please allow 7-10 business days to receive your Wisconsin title, license plates (if applicable) and Certificate of Vehicle Registration. You can check the status of your application by using our free Where's my title? online application.

All products are mailed first class mail. The license plates (and stickers) are mailed separately from the Certificate of Title and Certificate of Vehicle Registration.

Upon receipt of your Wisconsin title and registration, you should separate the title from the registration and place the title in a secure place such as a safety deposit box. The Certificate of Vehicle Registration should be kept in the glove compartment of your vehicle to use as proof of registration to law enforcement upon request.

Questions? Contact the eMV support team
Last modified: March 6, 2015

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