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Amtrak Hiawatha Service connection goes beyond travel destination

February 10, 2014

Free Wi-Fi service available to passenger rail riders between Milwaukee – Chicago

The Wisconsin Department of Transportation (WisDOT) announced today the launch of Wi-Fi Internet on board Amtrak Hiawatha Service trains that travel between Milwaukee and Chicago.

"We are excited to provide this free Wi-Fi access to our Hiawatha riders," said WisDOT Secretary Mark Gottlieb. "A convenient connection to the web is something today’s traveling public has come to expect, in particular those traveling on business."

The implementation of the cellular-based service, called AmtrakConnect, is part of a multi-state initiative – led by Amtrak – to improve the customer experience along eight passenger rail corridors in the Midwest. In addition to Wisconsin, Amtrak installed the Wi-Fi equipment under contracts with the states of Illinois, Michigan and Missouri.

The Hiawatha Service is the busiest Amtrak route in the Midwest and the sixth busiest in the country. Since 2003, Hiawatha ridership has nearly doubled, with approximately 820,000 passengers in 2013. The train service provides seven round-trips, between the Milwaukee Intermodal Station and Chicago’s Union Station, Monday through Saturday; with six round-trips on Sunday. Passengers can also board at the Milwaukee Airport Rail Station, at General Mitchell International Airport; Sturtevant in Racine County; and Glenview, Illinois. The nearly 90-mile route is jointly funded by WisDOT and the Illinois Department of Transportation.

For more information about the Hiawatha Service and AmtrakConnect visit the Amtrak website.

For more information, contact:
Brock Bergey, WisDOT Office of Public Affairs
(608) 267-3300, brock.bergey@dot.wi.gov

 

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