To promote safe roads, WisDOT, State Patrol and County Sheriffs
have a common goal of quickly clearing traffic incidents and
disabled vehicles from our roadways. To support this, the Freeway
Service Team (FST) program has been implemented.
Comprised of specially equipped vehicles that patrol high-volume
roadways and major work zones, the FST assists motorists - free of
charge - who are involved in minor crashes or are experiencing a
breakdown. If necessary, the FST quickly relocates disabled vehicles
from the highway’s travel lanes and/or shoulders to safe,
pre-designated locations away from traffic.
Relocating disabled vehicles
Providing small amounts of fuel
Handling minor repairs (changing flat tires, battery jump
Removing small non-hazardous debris from the roadway
Assisting with traffic control and crash scene clearance
There are currently two types of FST models operating in
The Sheriff’s Freeway Service Team program is staffed with
uniformed officers who work in close cooperation with towing and
recovery contractors. The Freeway Service Team vehicles are equipped
with heavy-duty push bumpers and can carry several vehicle assistance
tools. If a vehicle is disabled on the freeway, the patrols can push
it quickly to a safer area for further assistance.
The Milwaukee County Sheriff’s Office FST focuses on critical areas
and trouble spots of the Milwaukee County freeway system, such as the
I-94 east-west corridor between the Marquette and Zoo Interchanges.
The FST Work Zone and Special Event contracted service utilizes
dedicated tow trucks that continuously patrol designated highway
segments during specified hours of operations.
The FST will relocate a disabled vehicle from the highway to a safe
location, such as a crash investigation site or a park and ride lot,
where the motorist can contact a private towing service for further
help. Contracts for FST services are between WisDOT and private towing